YOUR DATA, YOUR CHOICE
Delete your
Soulingo account.
Delete learning data in the app or request complete account deletion by email. You do not need to sign in to this page.
Request deletion by email
Send a request from the email associated with your Soulingo account. If you use Apple Hide My Email, include your relay address or user identifier if available. We may need to verify ownership before processing the request.
linhdndev@gmail.comDelete learning data in the app
- 01
Open Soulingo
Sign in to the account you want to delete.
- 02
Go to Profile
Select the Profile tab in the bottom navigation.
- 03
Select Delete account
Scroll to account management and read the deletion information.
- 04
Confirm
Keep a network connection. The app signs you out after the server confirms deletion.
Learning data that is deleted
- Your synchronized learning profile, goals and preferences.
- Activity history, progress, review results, XP and statistics.
- Account-specific local learning data covered by the deletion flow on that device.
Deleted learning data cannot be recovered. Uninstalling or signing out does not delete server data.
Information that may remain
The current in-app flow deletes your learning profile and signs you out; your Firebase authentication identity may remain. Use the email request above to request removal of that identity as well. Apple, Google and RevenueCat manage transaction records under their own retention policies. We will explain any data that must be retained and the applicable reason when handling your request.
Read the privacy policyRemember your subscription
Account deletion does not cancel a subscription. If you have a paid plan, manage or cancel it in the store where you purchased it.
