CLEAR INFORMATION, ALWAYS
Terms of Use
Terms for visiting the Soulingo website and using the Korean learning apps for iOS and Android.
Learning takes place on mobile
Purchases through app stores
Practice scores are not certificates
The Soulingo service
By using Soulingo, you agree to these terms. The website introduces the product and provides support and policy information; it does not provide lessons or sell learning plans. Learning takes place in the mobile apps. Availability, content and features may vary by platform, version and region. Before release, the website displays Coming soon.
Accounts and responsible use
Keep access to your chosen sign-in method. Progress and access are associated with your user identifier; different Apple or Google accounts may have separate data. Use the app for personal learning. Do not gain unauthorized access, interfere with or abuse the service, or use automation to bulk-download content.
Content and ownership
Learning materials, artwork, text, video and audio belong to their respective rights holders. Access does not transfer ownership or redistribution rights. Do not copy or commercially exploit content without permission. Third-party media is subject to its provider’s terms.
Free content and Pro
The app includes free content and content requiring Pro. Benefits, prices, duration and any offers are shown in the app before purchase. Pro does not promise features unavailable on your platform. Lifetime access, if offered, is a one-time purchase for the ongoing availability of the service and does not automatically renew.
Payments and subscriptions
Apple handles App Store purchases and Google handles Google Play purchases. Recurring subscriptions may renew automatically as shown in the purchase screen and store confirmation. Manage or cancel before renewal according to the store’s rules. If a trial is available, review its duration and subsequent price before agreeing. A lifetime purchase does not cancel an existing subscription. Refunds follow Apple or Google procedures and policies; mandatory legal rights remain unaffected.
Restoring access
Use Restore purchases in the app with the Soulingo and store accounts associated with the purchase. RevenueCat helps verify entitlements. Contact linhdndev@gmail.com if restoration fails or a purchase is associated with another account. Do not send payment-card details or passwords.
Devices, connectivity and learning results
Some cached lessons may work offline. Uncached content, media, synchronization, authentication and purchases need a connection. Speaking practice needs microphone permission; speech recognition depends on device and provider support. Scores, translations and automated feedback are learning aids that may contain errors, not certification or a guarantee of exam results. Exam practice, where available, does not imply affiliation with or certification by an examination authority.
Account and data deletion
Delete learning data from Profile in the app or request complete account deletion through the website’s Delete account page. That page and the Privacy Policy explain scope, information that may remain and requests to remove authentication records. Deleted learning data cannot be recovered. Account deletion or uninstalling does not cancel a subscription.
Availability, changes and support
We aim to maintain the service but cannot guarantee uninterrupted operation, continued availability of third-party media or error-free content. Content and terms may change; the current version is published here. These terms do not exclude mandatory consumer rights under applicable law. Contact linhdndev@gmail.com with questions.
